Maggie Young’s Red Flag Consulting helps businesses and non-profit organizations improve their online success through a proven customer experience research and evaluation process.
Organizations hire Red Flag to provide an objective evaluation of their current situations, to help them understand their customer’s needs and expectations and to help them make logical, data driven decisions not best guesses to plan their online strategy. Your online decisions will be based on sound business strategy, research and best practices – not the loudest voice at your last meeting.
We help you improve the online experience in order to strengthen your brand, build loyalty and create the desired actions.
Good customer experience online means eliminating red flags and making it easy for your customers to do business with you. We can help.